Each of the BublebeeWorks systems has a complete help section accessible through the "Website Management Console" that is specific to the functions of that system. This page will provide general help that applys to all systems but may be slightly vague. For the best help see your own website management console.

Enabling Cookies: You will need cookies enabled to access the website management console. For directions on enabling cookies [ Click Here ]

Getting Started: Fisrt get your domain and configure DNS. Read more Here.

Building Pages: Each page is custom built using the pagebuilder. Some features such as the shopping cart, Links and Contact pages have a preformatted layout you update by filling in basic information and choosing options. Other pages will allow HTML coding or design templates chosen from a list. For more information on building pages [ Click Here ]

You can access your site, now what? You will need to access the "Administrative control Pannel" by typing http://YOURDOMAIN/management/ or clicking on the small [ ADMIN ] link at the bottom of your home page.

You will need your username and password to access the controls to manage your new website. Once you have logged in you will see a list of functions to begin configuring your system.

The system will already have sample pages for you to work from, but you will likely want to change the pages to better represent your business.

Uploading Images - for information on image formats and uploading [ Click Here ]

MAIL OPTIONS

Start with basic functions such as mail. Click on [ Set Up Mail Options ]. This will take you to a page with a bunch of form fields. Depending on your account you are entitled to a certain number of mail forwarding options.

Mail forwarding simply takes incomming mail at yourdomain.com and sends it to the e-mail address that you have assigned. this allows you to accept mail at names like sales@yourdomain.com or webmaster@yourdomain.com and have them sent to your current mailbox. It also allows employees that have mails like employee_name@yourbusiness.com. This will give your business a professional image and you easy access to mail controls.

You can limit all incomming mail to just the names on your forwarding list or have all mail addressed to yourname.com sent to a default account.

As any business you probably rotate employees with some frequency. Removing their names from the list will ensure that they do not continue to receive your business mail after they leave your employ. If you are not accepting all mail at your own mail account you can type in a message that will notify senders that the employee is not available any longer.

The system is limited to text based mails. So attachments can not be sent to you. This is done for security and provides the best protection available from viruses. It also limits your mail abilities, however it is not that much of a handicap for most e-commerce businesses.

Checking the box "Remove Mail Headers" will clean up the mail for you and just send the message. If you need to track the mail you will need the headers. Most people don't know what this is and just remove them for convience and productivity.

[ Click Here for More Mail Help ]

Bulk email

The system allows you to collect customer e-mail addresses and mail everyone at the same time. You can notify of sales, specials or events. This give you the ability to mail thousands of people with one click. It is a great tool to notify customers of special and sales and will usually generate immediate sales. But remember, if used in excess it can just as easilly drive customers away.

NO SPAM - The e-mail system is not to be used for spam. We limit your mail list based on site size and monitor activity. Each mail offers an opt out option to the customer automatically for their convience.

You can not mail your customers for other businesses. For example, sending your customers an advertisiment for a sale at wal-mart would be considered spamming. Spamming will resultin removal of your website from the bumblebee website system.

[ Customize Page Title ]

The page title is the large blank graphics area at the top of each page. You can save the image and modify it using any graphics program or photo editor. There are countless free programs available if you do not have one.

Once you have added your business name you can upload the new image. If there is a modified image stored on your site the pages will show that image otherwise it will default to the blank image. The uploads are limited to 50k images. If the image is larger than 50K it will not be able to upload.

[ Choose Navigation Menu Options ]

This is where you determine which pages you want on your site. You can change the pages as often as you like and your old pages will remain for future use.

For example, normally you may not have a "Specials" page. But certain times you may want to add this page to show your specials. Simply check the box and the page is added.

Then use the page builder to set up the text and pictures. When the specials are over, you can easilly uncheck the box for that page and the page is no longer accessible from your website.

Depending on the system you are using there should be 20 to 30 options for pages. Each unique and designed for that aplication.

[ Update Feature Option ]

The feature option (not available on the basic system) will take products from your inventory and display them as eye candy for the customers. This can be done with a random sequence from the entire inventory or from a static list of 4 to 10 items. Only 4 items appear on each page. If you list 5 to 10 items it will rotate through the list. You may also turn off the option if you choose. The default is off.

[ Setup/Modify Page Footer ]

This is simply a message at the bottom of each page. You can type in text or use HTML code if you are familliar with it. This message will appear at the bottom of every page.

[ View Page Statistics ]

This will give you a page count of the last 30 days. You will see a breakdown of how many page views you are getting and which pages people are looking at. Particularly helpful when the pages are products. You will know which products are getting the most attention and which are getting none.

[ Make Payment ]

Making payments for your website can be done with your Visa/MC/Discover/Amex or using PayPal (Paypal allows debits from your bank account). You can pay for 1 month or up to 6 months at one time or you can set the paymethod to automatic and each month your credit card will be charged. If your account runs over the paid period the site ill not be accessible to customers, However the "Administrative Control Pannel" will still be open. You will see a message telling you the payment is overdue. Making the payment will instantly make the site available again.

[ View Payment History ]

Each time you make a payment it is logged in your account. You can trace all of your payments and make sure you have beed credited for all of them.

[ Change Password ]

Anyone can change their own password. The SuperUsers can change anyones password or remove them from the system totally.

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